1. Who we are
Kobocourse is a creator commerce platform operated by Clickmedia Solutions ("we", "us", "our"). This Privacy Policy explains how we collect, use, and protect personal information when you use Kobocourse as a creator, buyer, or visitor.
By using the Service, you acknowledge this policy. Please also read our Terms of Service and Cookie Policy.
2. Data we collect
2.1 Account and profile
Name, email address, password (stored securely), profile details, storefront settings, and communication preferences when you register or update your account.
2.2 Transactions and usage
Order history, payment status, currency, product access, community membership, coaching bookings, coupons applied, and interactions with courses, downloads, tickets, and other products.
2.3 Creator content and buyer submissions
Product listings, uploaded files, lesson content, quiz responses, comments, waitlist sign-ups, and messages you send through the platform.
2.4 Technical and log data
IP address, browser type, device information, pages visited, referral URLs, and error logs. We use cookies and similar technologies as described in our Cookie Policy.
3. How we use your information
3.1 Provide the Service
Operate accounts, process purchases, deliver digital products, manage communities, send transactional emails, and provide creator analytics.
3.2 Payments and security
Facilitate payments through third-party processors, prevent fraud, enforce our terms, and protect the security of the platform.
3.3 Improvement and communication
Improve features, fix bugs, respond to support requests, and—where permitted—send product updates or marketing. You may opt out of non-essential marketing emails.
4. Legal bases for processing
Where applicable law requires a legal basis, we rely on: performance of a contract (providing the Service you signed up for), legitimate interests (security, analytics, product improvement), and consent (where required, for example certain marketing or cookies).
6. International transfers
Your data may be processed in countries other than your own, including where our service providers operate. We take steps designed to protect your information in line with this policy.
7. Retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to legal and operational requirements.
8. Security
We implement reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Payment card details are handled by our payment processors. We do not store full card numbers on Kobocourse servers.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable time.
10. Children
Kobocourse is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have done so, contact us and we will take steps to delete it.
11. Changes
We may update this Privacy Policy. The "Last updated" date at the top of the page will change when we do. Continued use after changes constitutes acceptance of the updated policy where permitted by law.
12. Contact
Questions or requests? Email support@kobocourse.com. See also our Cookie Policy and Terms of Service.