Overview
If you are moving from a legacy Kobocourse environment or another platform, plan your migration carefully. Export what you need before deleting old accounts.
Before you start
- Access to source platform files and customer lists.
Step 1
Inventory what to migrate
Videos, PDFs, customer emails, and product copy are the most common assets to transfer.
Step 2
Download source files
Store originals locally before uploading to Kobocourse media library or product wizards.
Step 3
Recreate products on Kobocourse
Follow the relevant setup guides for each product type. URLs will change — update links everywhere.
Step 4
Notify your audience
Send a clear migration email with new storefront URL and how to access purchases.
Tips & troubleshooting
- Legacy backup tools may be retired — contact support@kobocourse.com for current migration assistance.
- Test one product end-to-end before bulk migration.
FAQ
Common questions
Order history generally does not import — focus on content and notifying buyers of new access.