Operations

How to send email campaigns to customers

Last updated: May 30, 2026

Email your buyers and subscribers with campaigns from the Kobocourse dashboard.

Overview

Email campaigns let you message people who have bought from you or joined your lists. Verify your sending domain, compose campaigns, and track sends from the Emails section.

Before you start

  • Creator account.
  • Active Kobocourse subscription if required for sending.
  • Verified sender email (SES verification in dashboard).

Step 1

Verify your sender email

Follow prompts in Emails to verify your from-address. Unverified senders cannot dispatch campaigns.

Open in dashboard

Step 2

Create a campaign

Open Send Email or create from the emails list. Select recipients based on available audience filters.

Open in dashboard

Step 3

Review and send

Send a test to yourself first. Then launch to your full list.

Open in dashboard

Tips & troubleshooting

  • Campaign email is different from automated product sequences — use sequences for post-purchase automation.
  • Include unsubscribe compliance and clear value in every send.

FAQ

Common questions

Check your subscription features — sending may require an active paid plan.

Related guides

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Create your free creator account and follow this guide step by step in your dashboard.