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How to manage customer reviews

Last updated: May 30, 2026

View and showcase buyer reviews for your products on Kobocourse.

Overview

Reviews from verified buyers appear on product and storefront pages. Monitor feedback from the Reviews section in your dashboard.

Before you start

  • At least one completed sale.

Step 1

Open Reviews

See aggregate ratings and individual reviews across products.

Open in dashboard

Step 2

Encourage buyers to review

Use email campaigns or post-purchase sequence emails to ask satisfied customers for a rating.

Open in dashboard

Step 3

Reviews on your storefront

Keep delivering quality — reviews update as new buyers submit feedback.

Tips & troubleshooting

  • Respond professionally to constructive criticism in direct support channels.

FAQ

Common questions

Reviews reflect buyer opinions. Contact support for policy violations only.

Related guides

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Create your free creator account and follow this guide step by step in your dashboard.